Network Coverage Reporting and Complaint Management
AirViewX network coverage solution supports mobile service providers to give end users power for a quick network coverage testing with real-time reporting to make informed decisions.
AirViewX network coverage solution provides historical trackable data of network issues with interactive dashboard and reporting for strategic analysis that will enable service providers, to ensure resources are effectively utilized to resolve customers’ problems.
Automated workflows can be designed for various categories of customers and issues based on their account and potential for future growth.
Solution provides information at customer premises with actual network behavior enabling RAN engineers to review data to further optimize the network.
1). Mobile Application
Mobile application facilitates service providers by enabling their customers to directly provide all the necessary data for network coverage and further facilitates their customers in issue resolution through tickets.